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Emergency Voice Communication Systems (EVCS) (Disabled Refuge System)

Emergency Voice Communication Systems are a type of intercom system that allows people inside the building to communicate with emergency services to help ensure a smooth evacuation.

Sunfish Services supply, install and service Emergency Voice Communication Systems to properties across the UK.

What are Emergency Voice Communication Systems?

An Emergency Voice Communication System (EVCS) is a type of intercom system that allows people inside the building to communicate with the emergency services in the event of a fire. The EVCS is usually connected to the building’s control room.

Firefighters can communicate through the EVCS to help assist with evacuations, and to communicate with firefighters inside the building.

This is especially helpful for disabled people who are unable to use the designated fire exit to make the control centre or emergency services aware of their presence in the building.

What is Disabled Refuge?

Those with a disability or mobility impairment may be unable to use the designated escape route in their building. A Disabled Refuge area is usually a relatively safe place, like a protected stairwell, where they can communicate with firefighters and wait for assistance. The firefighters can then help them to evacuate the building safely.

EVCS: Supply, Installation and Servicing

Sunfish Services supply, install and service Emergency Voice Communication Systems to buildings across the UK. Click here for our list of locations.

Supply

Our EVC systems are created by Vox Ignis, a company specialising in the design and manufacture of products for the fire and disabilities market. All of their products are designed to the highest standard, and are compliant with all relevant British Standards.

Installation

Our team of skilled engineers provide an installation service for EVC systems across the UK. We install all devices in accordance with British Standards, so you can have confidence that your equipment is in full working order.

Servicing

We also provide Servicing for EVC systems to ensure that the device remains compliant with British Standards.

Do I need an Emergency Voice Communication System for my building?

Yes, if you have a public building or office where a disabled or mobility impaired person cannot use the fire exit.

The Equality Act made it the responsibility of all companies to ensure everyone has access to their buildings.

An Emergency Voice Communication System must be installed on every floor of a building where disabled persons cannot access the fire exit, and they must be placed in an area where there is adequate space for a wheelchair without blocking the exit for others.

Don't know where to start?

Installing Life Safety systems for your building is essential. Our security experts are happy to answer any questions and offer advice. Call us on 01332 865091 or fill out the online form to get in touch.

Contact Us

How much does an EVC system cost?

We calculate or prices on a case-by-case basis, as every building and system is different. Pricing is influenced by three factors:

  • The size of the project/building
  • The type equipment used
  • The service required

To get a free, no-obligation quote, click here!

Where can I get an Emergency Voice Communication System?

Sunfish Services supply, install and service EVC systems across the UK, including:

  • East Midlands
  • West Midlands
  • South Yorkshire
  • West Yorkshire
  • Sheffield
  • Leicester
  • Derby
  • Cambridge
  • Lincolnshire
  • Staffordshire
  • Birmingham
  • Gloucestershire
  • Bedfordshire

Don’t see your location? Give us a call on 01332 865091.

What People Say About Us

Discover what our customers say about the services we provide:

About Sunfish Services

Experienced

Established in 2004, we at Sunfish Services have almost 20 years of experience under our belt. With a team of security experts based in our Derbyshire and Cambridge offices, and skilled engineers spread across the country, we are equipped to help you with any safety & security goal.

Accredited

We are BAFE & NSI NACOSS Gold Accredited, as well as being members of the FIA. You can trust that all of our installations, maintenance, monitoring and servicing is done in accordance with the latest British Standards.

Superb Customer Service

Our customers are at the forefront of all we do. We work closely with our clients to ensure we fully understand the situation, what can and what can’t be done, and which regulations must be adhered to. This means we can meet and exceed expectations, and provide the best possible service.

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Frequently Asked Questions

What is an Emergency Voice Communication System (EVCS)?

An Emergency Voice Communication System (EVCS) is a type of intercom system that allows people inside the building to communicate with the emergency services in the event of a fire. The EVCS is usually connected to the building’s control room.
Firefighters can communicate through the EVCS to help assist with evacuations, and to communicate with firefighters inside the building.
This is especially helpful for disabled people who are unable to use the designated fire exit to make the control centre or emergency services aware of their presence in the building.

Can an Emergency Voice Communication System be used in a fire emergency?

Yes. An Emergency Voice Communication System can be used to communicate with firefighters in a fire emergency. The person inside the building can make the emergency services aware of their presence and can then be assisted to evacuate the building.

What is the British Standard for EVCS?

BS 5839-9 states the regulations for EVCS.

Can I get an Emergency Voice Communication System near me?

Yes! Sunfish Services supply, install and service EVC systems across the UK, including:
- East Midlands
- West Midlands
- South Yorkshire
- West Yorkshire
- Sheffield
- Leicester
- Derby
- Cambridge
- Lincolnshire
- Staffordshire
- Birmingham
- Gloucestershire
- Bedfordshire
Don’t see your location? Give us a call on 01332 865091.