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Fire Alarm Monitoring for Non-Domestic Properties

Are you looking for Fire Alarm Monitoring for your building? Sunfish provide installation of future-proofed 4G and IP connections and monitoring through accredited Alarm Receiving Centres.

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What is fire alarm monitoring?

Fire alarm monitoring is where an external company monitors a fire alarm system to ensure that a building is safe from fire should an alarm be triggered. Fire alarms are monitored by Alarm Receiving Centres who contact the emergency services, and our engineers should a fire occur in an unoccupied building.

How are fire alarms monitored?

Fire alarms are monitored wirelessly via 4G and IP connections ensuring that if there’s a fault with your fire alarm there will always be a point of contact. Should there be a fire in your building or a fault with your alarm, an accredited 24/7 Alarm Receiving Centre will be alerted straight away.

The alarm receiving centres then call emergency services to ensure that a property is attended to as quickly as possible. They also contact our on-call engineers who will turn up to the property to check that everything is in working order.

Does a fire alarm system have to be monitored?

No, by law fire alarm systems do not need to be monitored. However, fire alarm monitoring provides peace of mind knowing that buildings are always being monitored by trusted and accredited Alarm Receiving Centres to ensure maximum levels of safety.

How much does fire alarm monitoring cost?

The cost of fire alarm monitoring varies depending on the package that you choose. Although you can’t put a price on safety, at Sunfish Services we offer a no-obligation free quote and our experts can discuss what fire alarm monitoring package is right for your organisation and budget.

To receive a free quote, contact us via our online form or call us at our Derby office at 01332 865091.

fire alarm monitoring

We've Got Fire Alarm Monitoring Covered

  • Monitoring through accredited Alarm Receiving Centres
  • Future-proofed 4G and IP connections
  • Upgrades for PSTN products

What fire alarm monitoring packages does Sunfish Services offer?

At Sunfish Services, we provide a number of different fire alarm monitoring packages to suit different organisations’ requirements and budgets:

1. Essential IP

Essential IP makes updating dial-up PSTN systems easy. It connects to your customers’ broadband over Ethernet or wi-fi and has an OLED display and dial capture on board for a speedy install.

It exceeds SP2 performance levels (equivalent to the old Grade 2), reporting path faults within 60 minutes, much faster than traditional digi communicators. Making it the perfect set-up for future-proofing low-risk premises.

2. Essential

With Essential, you get simple, affordable, wireless alarm signalling. It comes with a SIM card that switches between the main UK mobile networks, so you always get the best connection. And it’s monitored by experts that keep an eye on your property day and night –  all year round.

3. Essential Extra

A wireless dual path alarm signalling system with two (always on and always monitored) 4G SIMs. Giving low to medium-risk sites twice the protection for both fire and security. And with no wiring to worry about, it couldn’t be easier to set up.

4. Advanced

Advanced gives you home and business alarm signalling that can change with your needs. It comes with two signalling paths for twice the reassurance.

And it’s monitored by experts that keep an eye on your property day and night. So if something triggers your alarm they’ll know about it. Fast.

5. Advanced Extra

Advanced Extra gives your home or business alarm signalling that can change with your needs. It comes with two signalling paths for twice the reassurance.

It’s monitored by experts that keep an eye on your property day and night. And it comes with even faster reporting times. That means if there’s a fault with the connection, experts will know about it in just 180 seconds.

6. Ultimate

With Ultimate, you’ll get our best alarm signalling system yet – for every level of risk. It uses a private IP connection on our network and comes with a backup, powered by two 4G SIMs.

There’s battery backup in the alarm panel to keep things running, even in a power cut. And if that’s not enough, enhanced monitoring means experts will know about any problems with your connection in just 90 seconds.

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Why should I hire Sunfish Services for fire alarms monitoring?

At Sunfish Services, we’ve been in the business of protecting buildings since 2004. Since then, we have built a wealth of experience in providing many of our customers with effective fire safety solutions to ensure their properties are fully protected against fire. Below are some other reasons to hire Sunfish Services for fire alarm monitoring.

We’re fully accredited

Sunfish Services are BAFE SP203-1 certified for designing, commissioning, servicing and maintenance of fire detection and alarm systems. Furthermore, we are also members of the Fire Industry Association which is the largest fire protection association in the UK.

We have experience helping clients from a number of different industries

At Sunfish Services, we provide fire alarm monitoring services for both consumer and commercial clients from a range of different sectors, including: housing associations; heritage buildings; airports; police authorities; education (including universities); and scientific research.

Fully qualified team of engineers

Our engineers are fully trained and qualified to Fire Industry Association standards ensuring that they’re able to provide the most comprehensive and compliant service. Furthermore, our engineers provide call-outs 24/7 365 days a year to fix any problems with your alarm systems.

Where can I get fire alarm monitoring near me?

Sunfish Services have offices based in Derby and Cambridge where we provide fire alarm monitoring to buildings across the UK. We provide installation of future-proofed 4G and IP-connected fire alarm systems and monitoring through accredited Alarm Receiving Centres.

Currently, we provide fire alarm monitoring in the following areas:

What other services do Sunfish Services provide?

Fire Alarm Systems

Security Systems

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Accreditations

Sunfish Services Limited are BAFE SP203-1 certified for the design, installation, commissioning, service and maintenance of fire detection and alarm systems. We are also members of the the Fire Industry Association, the largest fire protection association in the UK with over 700 members as well as being a part of the Gent 24 Network of Approved System Integrators, and have been selected, trained and approved by Gent based on their extensive capabilities and considerable experience in the fire industry.

sunfish engineer monitoring fire alarm system

FAQ's

Do I need to have my fire alarm monitored?

The UK's fire and rescue services attended around 156,000 fires in the year to June 2020. Redcare alarm signalling provides peace of mind when your building is unoccupied.

When is the Public Switched Telephone Network (PSTN) switch off?

The PSTN switch off is taking place across the country and will be completed by December 2025.

How can I ensure my building continues to be protected?

Essential IP makes updating PSTN systems easy. It connects to broadband over ethernet or wifi. Essential IP reports fault paths within 60 minutes, much faster than traditional digital communicators.